Integrity offers an excellent career in a fast-paced industry with a wide range of clients across multiple sectors.
Are you an experienced IT expert who is passionate about providing a high level of service at all times?
Are you looking for a fast-growing, dynamic organisation, able to provide career progression?
Then we want to speak to you.
CAREERS
Integrity by Eco is recruiting additional IT specialists to join our team.
Customer-focused IT Engineer
We’re looking for a practical, customer-focused IT Support & Field Technician who can combine first-line helpdesk support with hands-on work at customer sites.
The Role:
You will act as a first point of contact for customers when working on the service desk, resolving incidents and service requests remotely wherever possible. When on-site attendance is required, you will be scheduled for field work and will take responsibility for preparing properly, completing the job safely and professionally, documenting the work and communicating clearly with the customer and internal teams.
Desirable Skills & Qualifications:
Cat6A and cable certification testing; fibre installation, termination/splicing; comms cabinets and containment; hosted/on-premise VoIP; switch, firewall and Wi-Fi configuration; UniFi or Sophos exposure; Windows Server/Active Directory, Entra ID and Intune/MDM awareness; broadband/router deployments; MSP experience; ECS/CSCS, IPAF/PASMA, CNCI/CNet, CompTIA or Microsoft certifications.
Experienced Field Engineer
We’re looking for an experienced and hands-on Field Engineer to deliver installation, maintenance and technical support across our customer sites.
The Role:
You will act as the first point of contact for customers, providing responsive and professional support across phone, email, and our ticketing system. The role focuses on resolving IT issues at first contact, ensuring clear communication and escalating complex problems with thorough troubleshooting notes. You will also support user onboarding, device setup and contribute to high service standards across the helpdesk.
Desirable Skills & Qualifications:
Cat6A and shielded installations; Fluke DSX or equivalent cable certification and reporting; fibre installation, termination/splicing, light-source/power-meter or OTDR testing; advanced cabinet/rack builds; hosted/on-premise VoIP and phone systems; switch, firewall and Wi-Fi configuration; UniFi and Sophos; broadband/router/leased-line deployments; Windows 11, Microsoft 365, Windows Server/Active Directory and Entra ID awareness; Android/iOS support; RMM/remote-support tools; MSP/multi-site project experience; ECS/CSCS, IPAF/PASMA, CNCI/CNet or similar qualifications.
