| IT Support Cumbria
We offer a number of different service packages, so that you can choose the most suitable level of IT support for your business.
Our monitoring agents monitor your network 24 hours a day, 7 days a week. Automatically logging any potential problems with our helpdesk before they occur and allowing us to address them remotely without disruption, maximising your uptime and increasing productivity.
We monitor your IT systems for:
We don’t just monitor your servers. Firewalls, PC’s, laptops and more can all be monitored, enabling us to keep abreast of all aspects of your network. This information can then be used to provide comprehensive management reports, allowing you to plan and budget for future IT requirements.
Our software can automate functions to a schedule of your choice. For example, security patches can automatically be installed at 3AM every Sunday then reboot if required, or temporary files can be deleted every other week, further aiding to minimise downtime.
IT Support Contracts
As well as system monitoring and automation, a Business IT support contract gives you unlimited access to our technical team via phone or email during business hours who can assist you via our Bomgar remote support platform. Our Gold Support Packages also cover any on-site visits you require.
Visit our Support Portal and follow the instructions provided by our remote support technicians, all of our remote Bomgar support sessions are also recorded for your security and peace of mind.
Almost all businesses rely heavily on IT in order to operate effectively, this makes access to data vital to the survival and continued operation of the business. Integrity IT can help you put in place and test your Disaster Recovery and Business Continuity plans. Additionally, we can even host an offsite backup of your virtual servers. All backup data is held and transported in 256-bit encryption and unlike traditional cloud based backup solutions – The data is quickly accessible should the worst happen.
As a Microsoft Gold Partner, Integrity IT have demonstrated our proven expertise and are able to offer expert advice in order to help our clients realise the potential of their business
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