All Broadband Providers are pretty much the same right?
Following a lengthy due diligence process, we identified Zen’s award winning service track record. This is something our customers can search for themselves.
We’ve done the due diligence in the market on the most reputable carriers and found than Zen strike a balance between scale and service. They are the largest independent carrier in the UK and operate a state of the art national network with 400+ LLU exchanges meaning our customers benefit from the improved support that comes from our enhanced visibility and control of the end to end network.
In September 2017 Zen were one of only two ISPs to be awarded the coveted “Which? Recommended Provider” status and achieved full marks (five stars) in more categories than any other company.
Zen were also given top marks for customer service and technical support, as well as four-star ratings (equal to or above any other provider) for speed and reliability. This was the 12th time in total Zen has held Which? Recommended Provider status.
Zen were also voted the Best Broadband provider by PC Pro Magazine in 2017 and a quick internet search for Broadband Provider Reviews quickly demonstrates why we were keen to partner with them.
We feel that Zens commitment to quality products and a commitment to customer service is very much aligned with our own.
More than just broadband
We recognised Zen’s long history in delivering broadband to businesses. The Zen FTTP (Fibre To The Premises) capability, alongside G.fast, is going to be the focus of the UK broadband market for the foreseeable future -we need a partner that could help us deliver these technologies to our customers.
We also provide Zen’s Leased Lines in order to provide increased business productivity and efficiency. Many businesses rely on their internet connection for cloud services or site to site connectivity. A leased line provides guaranteed performance and reliability, backed up by a Service Level Agreement.
Talk to us about our Leased Lines options on 01228 594682
Why choose a Leased Line?
- Business connectivity backed by a 100% SLA and service credits
- High-quality and competitive pricing on Zen’s expanding network
- Flexibility to increase bandwidth up to 1Gbps, as and when you need to
- Around the clock technical support
- Rapid onsite 4 hour support in the event of equipment failure
- Suitable for voice, data, video, VPN or site-to-site connectivity
- Unrivalled expertise with over 20 years’ experience
Contact Us to discuss your Broadband or Leased Line requirement