HPE Issues SSD Failure Warning

Hewlett Packard Enterprise (HPE) announced earlier this week that some of their Solid State Drives (SSDs) will fail after exactly 32,768 hours of operation time, which translates to 3 years, 270 days and 8 hours.  A lot less than the normal lifespan of these products. Some of which can carry a five year warranty.

In a customer bulletin, issued by HPE, it says that the SSD failure is caused by a bug. Once the drive fails, it can’t be saved and the data on it is gone for good.

Restoring the data would be possible “from backup in non-fault tolerance, such as RAID 0 and in fault tolerance RAID mode if more drives fail than what is supported by the fault tolerance RAID mode logical drive.”

A total of 20 drive models are known to be affected.  The affected devices are used in multiple server and storage products, including ProLiant, Synergy, Apollo, JBOD D3xxx, D6xxx, D8xxx, MSA, StoreVirtual 4335 and StoreVirtual 3200.

At the time of writing, HPE has issued firmware updates to fix eight of them, with the rest expected to get their fix in the second week of December.


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